Impressum
Angaben gemäß § 5 TMG
AlphaByrd
Inhaber: Chibueze Anyanwu
ByrdNest Solutions
c/o Postflex #8652
Emsdettener Str. 10
48268 Greven
Deutschland
Kontakt
E-Mail: Kontakt@alphabyrdshop.com
Telefon: +49 1520 7300659
Umsatzsteuer-ID
Umsatzsteuer-Identifikationsnummer gemäß § 27 a Umsatzsteuergesetz:
DE453595966
Unternehmensform
Einzelunternehmen (Kleinunternehmen)
Verantwortlich für den Inhalt nach § 18 Abs. 2 MStV
Chibueze Anyanwu
ByrdNest Solutions c/o Postflex #8652
Emsdettener Str. 10
48268 Greven
Deutschland
Frequently Asked Questions
Do you offer free shipping?
Yes! We offer free shipping on orders over €99.90. Shipping costs for orders below this amount are calculated at checkout.
What is your return policy?
You can return eligible items within the applicable return period, provided they are unworn, unwashed, and in their original condition. Please visit our Return Policy page for full details.
What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure local payment options available at checkout.
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking link so you can follow your package at any time.
How do I choose the right size?
Each product page includes a detailed size guide. If you're between sizes, we recommend choosing the larger size for a more relaxed fit.
How should I care for my garments?
Wash inside out at 30°C with similar colors. Do not tumble dry and avoid ironing directly on the printed design.
What if I receive a damaged or incorrect item?
We're sorry if that happens. Please contact us within 48 hours of receiving your order, and we'll work quickly to resolve the issue.
What are the estimated delivery times?
Orders are typically processed within 1–2 business days. Estimated delivery is 3–7 business days, depending on your destination.
Do you offer international shipping?
Yes! We ship to most countries across Europe and selected international destinations. Shipping costs and estimated delivery times are calculated at checkout based on your location.
Are your payments secure?
Yes. All payments are processed through secure, encrypted payment gateways to ensure your personal and payment information remains protected.
Can I cancel my order after placing it?
Yes, you can request to cancel your order before it has been processed or shipped. Once an order has been dispatched, it can no longer be cancelled. Please contact our customer support as soon as possible if you need assistance.
Are your products true to size?
Yes. Our garments are designed to fit as described. Please refer to the size guide on each product page for the best fit.
Can I change my shipping address after placing an order?
Yes, as long as your order hasn't been processed yet. Contact our customer support as soon as possible.
How can I contact AlphaByrd?
You can reach our support team through our contact form or by email. We aim to respond to all inquiries within 24–48 business hours.
Contact Us.
Have a question, an idea, or just want to say hello? Use the form below to send us a message, and we'll get back to you as soon as possible.
Alphabyrd c/o Postflex #8652
+49 1520 7300659
info@alphabyrdshop.com
